Terms & Conditions

General Conditions of Sale

These terms and conditions do not affect your statutory rights.
We reserve the right, at our discretion, to refuse to supply goods you order.
Payment

Payment is accepted by Visa, MasterCard, Switch, Solo, Delta, Visa Debit, BACS, CHAPS and cheque and must be received prior to delivery of goods.
All products remain the property of Bircherley Ltd until payment has been received in full.
All prices exclude VAT, Bircherley Ltd reserves the right to change prices. All goods are subject to availability. If we do not supply the goods we will refund any money already paid. We will not be liable for compensation or damages if we do not supply the goods.
The price for the goods will be stipulated at the time when you place your order. We are entitled to make adjustments to the price to take into account of any increase in our suppliers’ price. We will inform you of the correct price and give you the option to cancel your order.
Delivery

All orders are subject to a delivery charge + VAT.
No guarantees are given for 48hour delivery. However, our mission is to achieve this where possible.
If the delivery has been attempted on the agreed date and the buyer is not available to take delivery of the goods then an additional delivery charge may be applicable if the delivery is to be made again.
Delivery dates and times are given in good faith but shall not amount to any contractual obligation to deliver at the times stated. Bircherley Limited will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.
If an item is out of stock we will inform you and give you the option to wait for delivery, choose a replacement product or cancel your order.
Claims for damage, non-functionality and mis-shipping must be made in writing within 3 working days of receipt of the goods.
You will be responsible for the goods once delivery is made or delayed by you at delivery.
Suitability of Goods

We do not warrant the suitability of goods for a particular purpose, and you should check specifications and suitability with appropriate manufacturers before ordering.
Goods are not sold on a trial basis.
As a result of continuing product development the specification or design of goods may vary.

Returns / Faulty Goods / Warranty

All products are provided with a 12 month manufacturer warranty.
All faulty goods must be reported to Bircherley Limited.
A refund will only be given if the goods are undamaged, complete and in the original packaging.
For business users the return of goods is entirely at our discretion.
Any goods returned to us without prior authorisation or which are not in the condition set out above will be rejected and returned to you at your cost.

DATA PROTECTION

We will take all reasonable precautions to keep the details of your order secure but unless the company is negligent, we will not be liable for unauthorized access to information supplied by you. If any provision of these terms and conditions shall be unlawful, void or for any reason un-enforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions. Any disputes not resolved by the normal complaints procedure will be resolved exclusively in the courts of England & Wales under English Law. These terms and conditions are subject to change at any time without prior notice to you.